FAQs

REFUNDS
At YSHAIRR CO., customer satisfaction is our top priority. If you are not fully satisfied with your purchase, please review our return policy below.  You may return items in it's original state within 30 DAYS after receiving your order. To start a return, please contact us first at yshairrservices@gmail.com with your order number and reason for return. PLEASE DO NOT SEND ITEMS BACK WITHOUT CONTACTING US FIRST. DAMAGES & ISSUESALL orders are inspected before shipping. Please inspect your order upon reception and contact us immediately (within 48 hours) if the item is defective, damaged or if... Read more...
SHIPPING
YSHAIRR CO. advices buyers to read our shipping policy before placing an order. There is a standard 3 business day processing time required to prepare your order for shipment. Processing time excludes weekends and major holidays. All orders are shipped from our location in Amsterdam, The Netherlands.  Pick up service Local pick up is available for customers who choose this option at check out. You’ll receive a follow up mail when your order is ready for collection.  The pick up location is at our address in Amsterdam, The Netherlands. The... Read more...
CONTACT
FOR ANY QUESTIONS, CONCERN OR MORE, PLEASE DO NOT HESITATE TO CONTACT US ON THE FOLLOWING PLATFORMS. E-MAIL: yshairrservices@gmail.com INSTAGRAM: yshairrco SNAPCHAT: yshairrco TIKTOK: yshairrco   TRADE NAME: YSHAIRR COLLECTION CHAMBER OF COMMERCE: 84082321 Read more...
FAQs
CAN SOMEONE ELSE PICK UP MY ORDER? Yes, this is allowed. Please let us know who will pick it up, and make sure the person has the order number.  I CHOSE THE PICKUP OPTION BUT I ACTUALLY WANT IT TO BE SHIPPED. CAN I CHANGE THIS? No, you can't. To avoid confusion, all pickup orders are separated from orders that have to be shipped out. Therefore, this can not be changed after placing your order. DO YOU OFFER INTERNATIONAL SHIPPING? Yes, we do. All orders (also international orders) will be... Read more...